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Customer Experience Coordinator Colorado Springs, CO

Customer Experience Coordinator

Full Time • Colorado Springs, CO
ACE Handyman Services Colorado Springs is looking for someone that likes it when their life has opportunities for:
  • Growth
  • Responsibility
  • Excellence
If that fits you, AND you have the following skills:
  • Sales
  • Reliability
  • Organization
Stop reading now, and please apply.

This job's purpose is simple, it reads like a children's book:
  • Get customers to schedule jobs.
  • Get many customers to schedule jobs.
  • Get many customers that scheduled jobs to be happy they scheduled jobs.
  • Get those customers to do it again.
  • And again.
  • Then, find ways to do it that are easier and better than before.
You will be rewarded based on:
  • Your closing rate
  • Your ability to improve processes
  • Your dependability
  • Your willingness to ACCEPT correction and improve, AND your willingness to GIVE correction
We believe in excellent processes, and we are constantly looking to improve the way we do things. The hallmark of a good process is a "yes" to the following questions:
  • Is it easier to follow the process than it is to not follow the process?
  • Is everyone's responsibility made clearer by the existence of the process?
  • Does following the process automatically create a metric that is worth measuring?
Compensation: $20.00 - $24.00 per hour




Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

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What Makes Ace Handyman Services Unique?

Ace Handyman Services Craftsmen are empowered and given much more flexibility than others in our industry. For example, they are in charge of their own job sites, and given the freedom to interact directly with Homeowners and Property Managers to suggest work that will improve safety, preserve their largest investment, and truly help them to love their homes and commercial buildings.

Ace Handyman Services’ work itself is often indoors in temperature-controlled environments, and is primarily of lighter-duty than new construction projects.  There are Franchise Owners and Office Managers to assist with the day-to-day operations and administrative side of the business allowing our Craftsmen to focus on the tasks at-hand and provide our customers with professional services that delight our customers.  Our Franchise Owners are successful, business-savvy individuals, who are ethical and treat their Staff like Family. The safety and well-being of TEAM members is a top priority. Many of our Craftsmen are former business owners themselves and after working for an Ace Handyman Services local office, even for a short time, they have no desire to be out on their own or operating their small businesses any longer.   

 

Craftsmen are Empowered and Given Flexibility
Staff Members Are Treated Like Family
Work is Often Indoors, in Temperature-Controlled Environments
Office Managers & Franchise Owners Take Care of Admin Tasks